Vision for frontline workers means thinking about:
- How could things be better for the people who use our service?
- What can I do to make this happen?
It can be easy to think that vision is the role of chief executives and management boards. While they have responsibility for developing the overall direction of the organisation, as a frontline worker, you are in a good position to see what could be achieved by the individuals, families and communities you work with every day.
Your vision and ideas can help improve outcomes for the people who use your service. Often things that seem quite small can make a big difference. For example, changing the time of an evening meal in a care home so that residents can enjoy eating together without missing out on a favourite TV programme.
As well as a strong value base, you'll need to have an awareness of the wider context that you are working in, and the overall vision that your organisation aims to achieve.
- Leading for Outcomes: a guide New guide which helps services to move from a service-led to outcomes-focused approach to service development.
- Leadership for personalisation and social inclusion in mental health A report aimed at those involved in developing, providing and leading personalisation and social inclusion for mental health. It is also aimed at those
developing the leaders of the future.
- Change Management A number of resources for Change Management are hosted on Good Practice for leaders and managers including an overview of change management and the skills needed to lead change effectively. Registration or an Athens username is needed – but if you work in Social Services and don’t already have one, you can request one from Social Services Knowledge Scotland (SSKS).
- Open University strategy unit (free) Good introduction to the different aspects of a strategy, the importance of organisational capability, and where practitioners might fit in to this.
- Imagining the Future IRISS explores: 'What does the future hold for social services in 2025?' and presents four scenarios designed to help us think through some possible issues for the future.
What Others Say
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Drew McEwan - Carman
"Leadership begins when we start to explore 'How can I best make a difference?'"
Blanchard, K (2006) Self Leadership and the One Minute Manager, London, Harper Collins
"It is helpful, in terms of vision, to constantly bring it back to people who use services, whether it will produce good outcomes for them."
University of Stirling et al. (2010) Leading Together, Dundee, SSSC