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Collaborating & Influencing

With increasing pressure on resources and the need to develop personalised approaches, collaborative leadership is more important than ever. As a manager, your role may include collaborating and influencing both within and outwith your organisation. This involves:

  • Building relationships based on trust and respect, and leading or contributing to partnerships
  • Influencing people over whom you have no authority, who may also have leadership roles
  • Supporting collaborative approaches with people who use your service, and with workers at all levels in the workforce
  • Managing a range of conflicting views, and working together to reach shared solutions.

Collaborating & Influencing Resources

  • Personal Skills A number of resources for personal skills development are hosted on Good Practice for leaders and managers including negotiation and influencing. Registration or an Athens username is needed – but if you work in Social Services and don’t already have one, you can request one from Social Services Knowledge Scotland (SSKS).
  • Social Services in Scotland: a shared vision and strategy 2015-2020 The purpose of this strategy is to ensure that social services are able to play their full part as robust and strong partners within the overall landscape of Scotland’s public services and the shared outcomes they are working to achieve.
  • Leadership for personalisation and social inclusion in mental health Report aimed at those involved in developing, providing and leading personalisation and social inclusion for mental health. It is also aimed at those developing the leaders of the future.
  • 2015 Frontline Worker and Citizen Leadership Research Report An action research project commissioned by the Scottish Social Services Council (SSSC) and carried out by an inclusive team of researchers from Diversity Matters, exploring the changing dynamic of frontline and citizen leadership, and what this means for skills development, the workforce and for organisations.
  • Social Work in Scotland A report which talks about the need to work more closely with service providers, people who use social work services and carers to commission services in a way that makes best use of the resources and expertise available locally.

Examples from Practice

What Others Say

Ambassadors for careers in care

"Good intent is not sufficient to bring about change and research participants identified leaders’ ability to influence other people: ‘persuade and influence decisions in places where you have no objective authority."

Enabling Leadership Research, SSSC, 2016

Leadership Capability Indicators
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Additional SSKS Resources
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