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Creativity & Innovation

You may have your own ideas about innovations, but as a manager you should also be encouraging people who use your service, your staff and colleagues to think differently or try out new approaches. You'll need to be supportive of appropriate risk taking, and able to work creatively across organisational boundaries in the best interests of the person using your service. Focusing on desired outcomes, rather than prescribing how these should be achieved, may help you drive continuous improvement.

Promoting creativity and innovation may involve:

  • Developing an organisational culture which values evidence, innovation, creativity and the sharing of ideas
  • Supporting leadership capacity, professional autonomy and appropriate risk taking at all levels in the workforce
  • Constructively challenging barriers to creativity.

Creativity & Innovation Resources

  • Personal Skills A number of resources for personal skills development are hosted on Good Practice for leaders and managers including creativity skills and techniques. Registration or an Athens username is needed – but if you work in Social Services and don’t already have one, you can request one from Social Services Knowledge Scotland (SSKS).
  • Scottish Co-production Network The Scottish Co-production Network provides a locus for the sharing of learning and the exchange of co-production practice.
  • Balancing innovation and risk in social services article Article which explores risk and innovation and some of the reasons why organisations do not take risks.
  • A risk worth takingAn interactive learning resource which stimulates discussions about risk.
  • Creating a culture of innovation IRISS report on a project which introduced people to using creativity tools and encouraged and supported them to use them within their own organisations. Also includes a review of literature relating to encouraging creativity.

Examples from Practice

What Others Say

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Charlie Allan - East Ayrshire Council

"If you follow the line that the greatest innovation and creativity is needed at the greatest times of change, then we are in that position at the moment. So there is more need… for that now than there has been in decades because of the climate that we are currently in."

University of Stirling et al. (2010) Leading Together, Dundee, SSSC

Leadership Capability Indicators
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