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Accessibility statement

This accessibility statement applies to the SSSC Step into Leadership website.

We want as many people as possible to be able to use this resource. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • navigate most of the website using screen reading software.

We’ve used Plain English to help more people understand the content.

AbilityNet has advice on making your device easier to use.


1. How accessible this website is

We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.

Text size may not increase when your browser’s font settings are changed, however you can zoom in by pressing Ctrl and + on your keyboard or Cmd and + on an Apple keyboard.

2. Feedback and contact information.

If you need any information or content on this website please contact us:

email: [email protected]

Telephone: 0345 60 30 891

British Sign Language (BSL): BSL users can contact us via the Contact Scotland BLS relay service.

3. Reporting accessibility issues with this website.

We’re always looking to improve the accessibility of this website.

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email [email protected] or telephone the SSSC’s enquiries team on 0345 60 30 891.

Read tips on contacting organisations about inaccessible websites.

4. Enforcement procedure.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Website and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you contact us and you’re not happy with how we respond to your feedback or complaint you can contact the Equality Advisory and Support Service (EASS).

5. Compliance status.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exceptions below.

6. Non-accessible content

We are working towards making the website fully compliant with WCAG 2.1 AA accessibility guidelines. The content listed below is non-accessible for the following reasons.


  • Not all of the PDF documents that featured are as accessible as they should be. We will work to make these PDFs more accessible and we will complete this work by April 2025.

  • Not all of the SSSC videos we link to have transcripts or closed captions. We will fix this by April 2025.

  • Some images do not have alt text. We will ensure all images which are not purely decorative have alt text by April 2025.

  • Not all links have link titles. We will ensure that this is fixed by April 2025.

Content that’s not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

3rd party content

Some of our services include third party content which we have no control over. For example, e link to videos and other content that we think users may find helpful. The accessibility regulations do not require us to manage these kinds of content, but if you have a problem with any of the content hosted on this website, please contact us using the methods above and we will try to help.

Video content

We have some existing pre-recorded video content that was published before the 23rd September 2020. This content is exempt from the regulations. However, we intend to caption this content by April 2025. All new video content we produce will have appropriate captions, audio descriptions and transcripts as necessary.

7. Preparation of this accessibility statement.

This statement was prepared on 18th September 2023. It was last reviewed on 18th September 2023.

This website was last tested on 18th September 2023.

The test was carried out by the SSSC using the Accessibility Insights for Web tool.

All pages within this resource were tested on multiple devices.

8. Additional information about this website’s accessibility.

The following list provides extra details about what we have done to make the website accessible.

  • This website can be used in portrait or landscape orientation.

  • It will display well on a range of devices including mobile phones.

  • Content can be zoomed up to 300% without spilling off the screen. This does not happen on the mobile versions, but your phone’s accessibility systems (if used) will allow you to do this.

  • Content which is resized on a large scale is arranged in a single column. When resized there is no loss of information and the majority of images will also remain.

  • There is no loss of information or function when the text spacing is changed by the user, this includes line height, spaces following paragraphs, letter spacing, and word spacing.

  • The site can be navigated using a keyboard and no keyboard traps have been found. This means the user should always be able to navigate in and out of any spaces using a keyboard.

  • Most of the site can be listened to using a screen reader. We tested using Pericles: Text to Speech Screen Reader, Read Aloud: A Text to Speech Voice Reader and ChromeVox.

  • User interface components such as buttons, navigation and accordions have a high contrast ratio. Aria labels or descriptive text is given for buttons or links. The website does not require the user to input any information into fields.

  • Each web page has a title and meta data describing its purpose.

  • Headings are used throughout each page to guide the user to main topics.

  • Link purposes have been made clear by providing them in context and with text descriptions.

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