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Here is a range of examples of good leadership practice across a wide range of social services in Scotland. They show how people and organisations are developing their leadership capability and the difference it is making to people’s lives.

Supervision in Justice Services
Published on 05 April 2023
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Supervision in Older People’s Services
Published on 05 April 2023
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Supervision in Social Care
Published on 05 April 2023
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Laura Shepherd shares what she’s learned about leadership.
Published on 29 March 2021
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Tough times don’t last, tough teams do.
Published on 02 June 2020
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Maree Allison’s leadership journey.
Published on 27 May 2020
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Phillip Gillespie talks about effective leadership.
Published on 6 Sep 2019
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Supporting improvement leaders in Scotland’s social services.
Published on 24 Jul 2019
In April 2019 we brought people together who are leading improvement activity across Scotland's social services. We asked them to talk about what supports them as an improvement leader and what other support they need.
Scotland's Permanent Secretary on leadership
Published on 21/03/2018
Leslie Evans, the first woman to hold the post of Permanent Secretary to the Scottish Government, shares her thoughts about leadership and the qualities that, in her opinion, make for strong leadership especially in the context of the Scottish Government’s vision for public service reform.
Lisa’s childminding service
Published on 21/03/2018
At a Scottish Social Services Council leadership event in January 2017 Lisa France, childminder, talked about one of the first moments she realised
Step into Leadership – Bluebird Care
Published on 21/03/2018
Bluebird Care is a national provider of care at home. The care company specialises in working with customers and their families that require health
Alexander Warren talks about dreaming of the future
Published on 21/03/2018
In this video Alexander Warren talks about some of the challenges he faced in his early life and how, when attending ‘special needs school’, his life was
Learning from the Chief Social Work Officer qualification
Published on 21/03/2018
In this video two Chief Social Work Officers talk about how studying for the Chief Social Work Officer qualification is enhancing their skills and knowledge and the difference this is making to their own and others leadership.
Developing lifelong learning in organisations
Published on 21/03/2018
The Continuous Learning Framework (CLF) sets out what people working in social services need to be able to do their jobs well now and in the future
The SSSC with Who Cares Scotland Leadership
Published on 22/03/2018
We joined staff and care experienced young people from Who Cares? Scotland (WC?S) on their residential weekend in April 2016 to deliver a
Citizen Leadership in Moray
Published on 20/03/2018
Citizen leadership is about people having more control and choice over their lives and the services which support them. This is Holly’s story about the difference citizen leadership training is making to people in Moray.
Motivating and Inspiring People Everyday
Published on 08/11/2018
This video captures a support worker’s story of how they demonstrate leadership in their everyday role. They speak about what’s important to do their job well and the difference it makes to people experiencing their support.
Examples from Practice: Vision Views & reflections from across the sector
Examples from Practice: Vision Views & reflections from across the sector
Published on 21/03/2018
Here is a series of leadership stories collected from across Scotland. All stories have been passed on in good faith and the assurance of complete anonymity. All participants were asked to share what they thought other people would benefit from hearing – not all accounts are about positive reflections.
Rachel – Young Carer
Rachel – Young Carer
Published on 21/03/2018
Rachel is a young carer who cares for her mother who has bi-polar disorder. She has cared for her Mum since she was 10 and describes how this...
Skye and Lochalsh Young Carers
Skye and Lochalsh Young Carers
Published on 21/03/2018
The work of Skye and Lochalsh Young Carers represents an excellent example of several of the principles of Citizen Leadership....
Autism Rights Group Highland (ARGH)
Autism Rights Group Highland (ARGH)
Published on 21/03/2018
Autism Rights Group Highland (ARGH) was formally constituted on May 1st 2007 and has continued as a collective advocacy group. ARGH is a group run by and for autistic adults. As such all full members including the management committee are autistic.
Citizen Leadership VIP Partners
Citizen Leadership VIP Partners
Published on 21/03/2018
V.I.P.s is a citizen leadership project committed to improving the health and wellbeing of people with learning disability and autism spectrum disorder by encouraging them to speak up for themselves and others.
Advocating Together (Dundee) SCIO
Advocating Together (Dundee) SCIO
Published on 21/03/2018
When Dundee City Council decided it was important to get the views of people who used their learning disability services, they adopted a Citizen Leadership approach. They funded Advocating Together to employ five people with learning disabilities to consult with other people with learning disabilities, and find out what was most important to people, and what services would help them most.
The impact of Promoting Excellence in social service settings
The impact of Promoting Excellence in social service settings
Published on 21/03/2018
In 2011 the Scottish Social Services Council (SSSC) and NHS Education for Scotland published Promoting Excellence: a framework for all health and social service staff working with people with dementia, their families and carers.
Katrina Robertson / People First Parents’ Group
Katrina Robertson / People First Parents’ Group
Published on 21/03/2018
People First (Scotland) is the national self-advocacy organisation of people with learning difficulties. People First (Scotland) became a company in 1989 and we now have around 1000 members from across Scotland. We support local People First groups in the different areas of Scotland from the Borders up to the Highlands.
A group model for student social work supervision at Cornerstone
A group model for student social work supervision at Cornerstone
Published on 21/03/2018
Cornerstone is a charity providing services for adults and children with learning disabilities across Scotland. Since 2008 the organisation, in partnership with Francis McFaul, Independent Practice Teacher (IPT), has developed a model of group supervision for student social workers on placement.
Aberdeen City Council, the Continuous Learning Framework and SMART supervision
Aberdeen City Council, the Continuous Learning Framework and SMART supervision
Published on 21/03/2018
Cornerstone is a charity providing services for adults and children with learning disabilities across Scotland. Since 2008 the organisation, in partnership with Francis McFaul, Independent Practice Teacher (IPT), has developed a model of group supervision for student social workers on placement.
How the Care and Learning Alliance (CALA) use mentoring to support their work
How the Care and Learning Alliance (CALA) use mentoring to support their work
Published on 21/03/2018
Fiona Morrison, Childhood Practice manager at CALA, talks about her experience of mentoring within the service and the different ways that CALA has used mentoring to support practice development.
Angus Council’s Mentoring for Newly Qualified Social Workers
Angus Council’s Mentoring for Newly Qualified Social Workers
Published on 21/03/2018
Within Angus Council, People Directorate, we have developed a dedicated mentoring programme for Newly Qualified Social Workers (NQSWs) to enable them to meet their PRTL requirements
Angus Council’s Mentoring for Newly Qualified Social Workers: guidance notes
Angus Council’s Mentoring for Newly Qualified Social Workers: guidance notes
Published on 21/03/2018
The mentoring scheme for Newly Qualified Social Workers (NQSW's) was introduced in 2009...
Angus Council’s Mentoring for Newly Qualified Social Workers: handbook
Angus Council’s Mentoring for Newly Qualified Social Workers: handbook
Published on 21/03/2018
"Mentors help novices learn by doing - applying theory in practice...
The Care Inspectorate and Scottish Social Services Council (SSSC) coaching and mentoring scheme
The Care Inspectorate and Scottish Social Services Council (SSSC) coaching and mentoring scheme
Published on 21/03/2018
As busy public sector organisations the Care...
Loretto Care talks about leadership developments
Loretto Care talks about leadership developments
Published on 21/03/2018
We all know the impact a strong leader can have on an organisation, and in the ever-changing social care environment, supporting and nurturing leadership skills is
Loretto Care
Published on 21/03/2018
Leadership video.
Tommy Whitelaw's take on inspiration
Published on 21/03/2018
Tommy Whitelaw, Project Engagement Lead for Dementia Carer Voices, talks about motivation and inspiration in dementia care. He talks about inspiration being the passion of people and how important individuals are to potentially transforming people’s lives.
Includem's Staff Supervision - Karen McCulloch
Includem's Staff Supervision - Karen McCulloch
Published on 21/03/2018
Taster of the full talk by Karen McCulloch, talking about staff supervision. Go to the next AudioBoo in our feed for the full version.
Rowan Alba - Helen Carlin
Rowan Alba - Helen Carlin
Published on 21/03/2018
Rowan Alba services work across Scotland to support vulnerable people on their journey to a home of their own. Their registered care at home...
Robert Robertson: early years practitioner
Robert Robertson: early years practitioner
Published on 23/05/2018
This story was recorded live at a Scottish Social Services Council leadership event in September 2017. Robert Robertson, an early years practitioner at Springvale Early Years Centre...
Mary-anne Gemmell: childminder
Mary-anne Gemmell: childminder
Published on 23/05/2018
This story was recorded live at a Scottish Social Services Council leadership event in September 2017. Mary-anne Gemmell talks about how she is a leader within her service.
Rania Hamad: criminal justice social worker
Rania Hamad: criminal justice social worker
Published on 23/05/2018
Rania Hamad, a criminal justice social worker from Edinburgh City Council tells us about her leadership journey and how it has shaped her professional development as a practitioner.
Leadership stories: developing effective supervision
Leadership stories: developing effective supervision
Published on 26/06/2018
The resource captures the leadership stories of three organisations and how they worked with Iriss and SSSC to improve supervision within their organisations. It provides detail of the processes and resources which the organisations used to support their developments.