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Motivating & Inspiring

As a manager you have a key role in developing a vision which inspires the people who use your organisation’s service, your workforce and, where appropriate, the community. Your leadership is important in creating a learning and performance culture in the organisation which motivates other managers and staff to be the best they can be and inspires people who use the service and the community with the confidence to get involved. Your role will involve working in partnership with leaders in other organisations and your ability to motivate and inspire collaborative leadership is key.

Motivating & Inspiring Resources

  • Drew Dudley, Everyday leadership A short, inspiring video from It may help you to reflect on the lollipop moments in your life.
  • Managing People A number of resources for Managing People are hosted on Good Practice for leaders and managers . Topics covered include motivation and giving and receiving feedback. Registration or an Athens username is needed – but if you work in Social Services and don’t already have one, you can request one from Social Services Knowledge Scotland (SSKS).
  • John Kotter: the power of influenceDr Kotter explains why influence is more important today than ever
  • The change curve Mindtools looks first at the theory behind the Change Curve then at how you can use it to accelerate change and improve its likelihood of success.
  • Employee engagement and motivation. A CIPD factsheet on understanding the concept of employee engagement and how to build an engaged and motivated workforce.

Examples from Practice

What Others Say

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Tommy’s take on inspiration

"If your actions inspire others to dream more, learn more, do more and become more, you are a leader."

John Quincy Adams, cited on

Manager: Leadership Capability Indicators
Corporate leader: Leadership Capability Indicators
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