Supervision is a process that involves a manager meeting regularly and interacting with worker(s) to review their work. It is carried out as required by legislation, regulation, guidance, standards, inspection requirements and requirements of the provision and the service. The purpose is to monitor tasks and workload, solve problems, support workers in dealing with complex situations and moral and ethical dilemmas and to promote staff development (National Occupational Standards).
Supervision aims to provide accountability for both the supervisor and supervisee exploring practice and performance. It also enhances and provides additional evidence for annual performance management and review. Supervision has a particular focus on developing the supervisee in a way that that is centred on achieving better outcomes for people who use services and their carers.
Here you can explore four models of supervision and find practical guidance to help you decide how the models can work in your own practice, highlighting the main benefits, key considerations and good practice. It is important to note that the guidance provided is flexible and should be adapted to the structure and needs of your organisation.
The Scottish Social Services Council, with the University of Stirling, has produced a supervision learning resource which promotes good practice in supervision across social work and social
services in Scotland. It provides opportunities to explore experiences and expectations of
different types and approaches to supervision. It draws on examples of good practice and includes
resources and templates to support the development of supervision.
Download the full Supervision Learning Resource or choose from the sections below.
"Regular, high quality, organised supervision is critical, as are routine opportunities for peer learning and discussion."
Morrison, T & Wonnacott, J (2010) Supervision: Now or Never. http://www.in-trac.co.uk/supervision-now-or-never/
"Supervision for staff involved in complex work can help them to reflect on their practice and to practice effectively in face of resource and time limitations."
Johnstone, J & Miller, M. (2010) Staff Support and Supervision For Outcomes Based Working. Jit Scotland.